Data protection

DATA PROTECTION

We do not store customer credit card details.

Upon visiting our Site, certain information about your device is automatically collected. This includes data about your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you navigate the Site, we gather data about the individual web pages or products viewed, websites or search terms that led you to the Site, and your interaction with the Site. This data is referred to as “Device Information.”

The following technologies are used to collect Device Information:

  • “Cookies” are data files placed on your device or computer, often including an anonymous unique identifier. More information about cookies, including how to disable them, can be found at allaboutcookies.org.
  • “Log files” monitor actions on the Site, collecting data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files that record how you browse the Site.

When you attempt a purchase through the Site, we gather certain information from you, including name, billing and shipping addresses, payment details, email address, and phone number. This is referred to as “Order Information.”

“Personal Information” in this policy refers to both Device and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

Order Information is primarily used to fulfil orders placed through the Site (processing payment, arranging for shipping, and sending invoices/order confirmations). We also:

  • Communicate with you;
  • Screen orders for potential risk or fraud; and
  • Share information or advertising related to our products or services, based on your preferences.

Device Information is used to screen for potential risks and fraud (especially noting your IP address) and to improve and optimize our Site.

SHARING YOUR PERSONAL INFORMATION

Your Personal Information is shared with third parties that help us utilize it as mentioned. For instance, we use Shopify for our online store. Learn more about how Shopify handles Personal Information at Shopify's Privacy Policy. We also employ Google Analytics to understand our Site's usage; more on how Google uses your Personal Information can be found here. To opt-out of Google Analytics, visit here.

Your Personal Information might also be shared to comply with laws and regulations, respond to subpoenas, search warrants, or to protect our rights.

BEHAVIOURAL ADVERTISING

Your Personal Information is used to offer targeted advertisements or marketing communications that might be of interest to you. Learn more at NAI’s educational page. Opt out of targeted advertising:

DO NOT TRACK

Our Site’s data collection and usage practices remain unchanged when we detect a Do Not Track signal from your browser.

YOUR RIGHTS

European residents have the right to access, correct, update, or delete their personal data. To exercise this right, reach out through the contact links on our website.

CURRENCY CONVERSION

By using our website, you permit third parties to process your IP address for currency conversion. The chosen currency will be stored temporarily in a session cookie in your browser for consistency.

DATA RETENTION

Your Order Information is retained unless you request its deletion.

CHANGES

This privacy policy may be periodically updated to reflect changes in our practices or for other operational, legal, or regulatory reasons.

CONTACT US

For queries or complaints about our privacy practices, contact us via the contact links on our website or by mail.